"Worked at a Wendy's for a few years during college. The meltdown of legend, was when a little-league mom came in...with the whole team of kids...and ordered food for all of them and some of the parents. She began to grow increasingly frustrated and visibly upset, at the amount of time it took to prepare such a large volume of food.
She began to pointedly ask, why her food was taking so long...over and over...each time her voice getting a little higher. After a few minutes, she started saying 'This is simply unacceptable' and was asking for a refund. She was completely disregarding, the fact that she can see the poor sandwich maker, who was standing right next to me. He was working frantically, to put all her cheeseburgers together. I said, 'Okay. Let me just get the manager'. She then started SCREECHING that she wanted the refund NOW and THREW her carrier tray of frosties onto the floor. After this, she actually got down on her hands and knees, and I s--t you not, proceeded to start grinding the spilled frosty into the carpet...with her bare hands, all the while shrieking as if her child had been run over in the drive-thru..."
"It was my first day at a local fast food taco place. A woman claimed she ordered ground chicken and instead, got ground beef in her burrito pack. She definitely ordered ground beef, because three people took the order, including myself, my trainer, and the manager overseeing everything. So anyways, she got these six burritos, left, and five minutes later she's back... She started screaming at the top of her lungs that we all got it wrong. When we offered to remake her order, if she calmed down, she proceeded to unwrap all six burritos...one at a time...and THROW THEM at the manager. Helluva first day."
"One day, I went to eat at Wendy's alone. As I was eating, my cousins came in with their other grandma, whom I don't know or have never met. So I gave them a little wave from across the restaurant, we didn't speak to each other, whatever. They're adults, as well. So, they brought their grandma to this Wendy's, and the old lady ordered a baked potato. Potato arrived, they get served their food, and almost immediately I heard my cousins start to console her. She stormed up to the counter, with the cane no longer needed, and slammed her tray on the counter.
'This cheese isn't melted'! She immediately complained. They explained to her that their cheese is kept very cold and goes on the potato, but after a couple of minutes, it would be melted. She demanded they put it in the microwave or something. The kid behind the counter is explaining something, and this lady freaks out.
She starts slamming her open palm on the potato, smashing it on her tray, and sending food FLYING. 'THIS. F---NG. CHEESE. IS. NOT. MELTED'!
I finished my food and got the f--k out of there. Discussed it with my own grandma, whose son is my cousin's stepdad and my uncle. She said they were all crazy, in her most polite, churchgoing voice."
"Some guy was screaming at a server while standing in line at a coffee shop. He was proclaiming that the service was being extremely tardy and how the staff was so incompetent. There was maybe 20 people in line at the time and the place was extremely busy. The poor servers were running around like crazy, doing their best job and this guy snapped screaming his head off, while everyone in line is trying to ignore him. I don't know who I was more disappointed with, the irrational, irate, idiot, or the other customers who tried to pretend that nothing was happening. After about 30 seconds I was like, 'Bro WTF is wrong with you!?!?' I think I snapped on him 5x as hard, as he did to the poor staff. He didn't expect it in the least. I've had minimum wage jobs, where you get treated like s--t and you're replaceable...so don't you dare talk back to s--t people. I always wanted to stand up for young me, in my minimum wage job. So this was my perfect opportunity and I tore into him, about how dare he be so rude, ignorant, and to never demoralize anyone like he just did, for doing their job as best as they can and how much a POS he is. This dude shut his mouth instantly. He just stared at the ground afterward, till he got his coffee. Then all of us 20 people in line had another few awkwardly silent minutes, waiting for our coffees...then went on our separate ways."
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