The customer's always right... until they cross the line and are kicked out. Whether that involves harassing the staff, fighting with other customers or drunkenly causing a big scene, these restaurant managers have quite the tales of the times they've had to 86 a customer from their establishment.
"Many times, but the most recent was for violence towards staff. I was on shift with one of my coworkers when this customer (Let's call him Dan) came in already very drunk. He was a customer who had been in several times before, each time ending in him being cut off for being too drunk. I refused to serve him alcoholic drinks, offering him soft drinks or water instead. He declined these and decided the best course of action was to come round to the bar gate and try and pull his own pint. Obviously we stopped this from happening at which point Dan decided to punch my coworker. Since he was drunk it wasn't particularly hard, however since then he has been permanently banned and is not allowed near my coworker or on the property" (Source).