It’s not all magic and rainbows when you’re a Disney cast member; sometimes it’s just genuine weirdos and rude customers. These workers from the Magic Kingdom share the most abnormal question a guest has asked them. Spoiler alert: there are a lot of weird Disney adults out there.
Well, That Got Dark Pretty Quickly
“I told her.
I told her the godawful truth.
That life isn’t what you imagine in youth.
That nothing is easy.
That living is hard.
Existence is torture and adults are scared.
I told her that nothing’s as good as it seems.
That hope is the falsehood of half-witted dreams.
That all which remains is an infinite dread.
I told her the future.
‘… where’s Minnie?’ she said.”
He Answered His Question Though!
“I worked at Disneyland for 13 years. It was actually a wonderful experience. I do remember one fun interaction:
Guest: ‘Where can I find ears?’
Me: ‘Um, on the side of your head?’
His family burst out in laughter and started giving me high fives.”
Tales From A Disney Bus Driver
“So, former bus driver here, the strangest question I was ever asked is ‘Where do the bus drivers sleep at night?’ He thought we had houses in the parks and we could choose which one.
The best question I’ve ever been asked was from an adult. The wife and I still joke about it to this day. I had an uncomfortable stomach that day and I was quite gassy. Thankfully most of them seemed to be silent. On buses, you hear and smell all sorts of things, candy, kids screaming, the guy who hasn’t bathed all trip, etc etc. Well, the time came for me to let one rip so I sank down deep in my seat and tried to bury one as best as I could. What came out of me was the most foul-smelling thing ever released from mankind. Thankfully, again, it was silent. I hoped to God that no one would notice and just attribute it to another bus smell but about 30 seconds after the deed was done, the gentleman standing at the front of the bus pushes his stroller aside, leans forward and says ‘Did you just poo yourself?’ Hands down the funniest thing I’ve ever had to happen while working there.
Attitude? Terrible. Pants? Peed.
“The adults are always the ones who say the really crazy stuff.
I’m sure there’s a ton of stuff I’m forgetting, and plenty of minor ‘WTH’ moments, but one that sticks out in my mind was working at Splash Mountain. The ride broke down and we crew members spread out through the ride to go evacuate people. I get to my area to help, and there is a guy who is absolutely LIVID that it’s not happening fast enough. He’s trying to get out on his own, and I let him know that he needs to stay put and wait for the group. (He was also in the heart of the ride building, that stuff is like a maze. You find a door and walk out of it and find yourself in Timbuktu).
Starting an evacuation takes maybe ten minutes or so to get rolling – maybe 20 if we’ve tried to just restart the ride first, although usually, we know right away if it’s an evac. So it’s a bit annoying, maybe, at the most, but you would think it was the end of the world for this guy. He’s ranting and yelling, and I’m trying to calmly tell him to stay seated until we get to his log.
We get the guests out of the logs behind him (SOP is to start with the back log in the section and work your way towards the first), and when we get to his log, he starts ranting about how he peed his pants in the meantime, gesturing at a wet spot on his crotch. The guests in the log behind him, however (who were very visibly sick of this guy), leaned in and said, ‘He absolutely did not pee his pants, we saw him splash the water on himself to make it look like he did.’
The guy was such a prick that strangers around him were selling him out.
We did manage to finally get everyone out, and I absolutely did not give him anything to placate him like I would any other guest that’s had something go wrong (other than the free FastPass that we had to give him, because everyone gets one). Enjoy walking around the park with your wet crotch, buddy!”
A Comprehensive List Of All The Stupid Questions He Could Remember
“I’ve worked at Disney World for many years and at this point, I have a mental Rolodex of all the bizarre things people have asked me. Here’s a list of some of the memorable ones:
- While during the post parade exodus in a jam packed store that sold only hats some old lady came up to me and proclaimed, ‘WHERE ARE YOUR SPOONS?!’
- ‘May I stand on the railing?’
- ‘What do you mean I can’t take my shirt off?’ There are children here lady.
- ‘What time is the 3 o’clock parade?’ Hmm…maybe at three.
- ‘Can you stop the parade so I can cross the street?’ This was the one and only time I grabbed a guest as she was about to dart out in front of a giant parade float.
- ‘Which princess has the biggest cans?’ Easy. Snow White.
- ‘I can’t get out how do I leave?’
- ‘Am I allowed to watch the fireworks?’ No. Go to your room.
- ‘God lord I need me a turkey leg where are they honey MOMMA IS HUNGRY’ – this was at 9 am but you do you lady.
- ‘I paid for this ticket I want this thing 50% off!’ When told no the lady grabbed it and ran out of the store. Fun times.
- ‘When will the rain STOP?’ This is in Florida during the summer. It rained all the time in the afternoon. I always did my best to explain that it’s Florida and the rain will be gone in 20 minutes just wait. It usually was, but the way people would ask me was like I turned off the Disney weather machine for giggles.
- ‘Is the castle real?’ This one always confused me. Is it…a real castle? I mean no Florida isn’t known for its medieval fantasy castles. Always said that yes, it’s Cinderella Castle (have to always remember to be in character).
- ‘Can you sneak me down into the tunnels?’ This happened once in a blue moon. magic kingdom has tunnels that run under the park that cast members use and people always want to see what they’re like.
- ‘I need a gift for my girlfriend I’m about to propose to her and don’t have a ring!’ This happened more than once. Was fun. The dudes always looked so flustered. Like buddy, how can you forget the ring?
- ‘Where can I sit on Splash Mountain to be dry?’ Drove my friend nuts who worked on the ride. Her answer: ‘On a bench somewhere in Fantasyland.’
- ‘How many of X character are there?’ One. There is only one Mickey, One Donald, etc. This is, of course, a lie, but the person asking is an adult. Now if I said the truth and there’s a little kid to the side out of my vision who over hears things…I just ruined the magic. So there is one Mickey.”
Aw, How Cute!
“Finally, my time to shine! I work in DHS (Hollywood Studios in Walt Disney World) and I’ve heard some weird ones. I won’t say the name of my store but if you know Walt Disney World you’ll be able to guess pretty easily. When building lightsabers, I’ve had multiple younger kids ask me, very genuinely, questions about how I think their lightsaber will look in battle or how much destruction they’re going to cause. It’s usually pretty lighthearted and funny but once I had the sweetest little girl come through my lightsaber station, and at the very end when we’d finished her saber, very thoughtfully informed me ‘Yay! I’m going to stab (insert name of her brother)!’
The majority of the questions I answer are related to Galaxy’s Edge. I get asked about four thousand times a day- ‘Where do we build the fancy lightsabers? Where do we build the droids? Is this Rise of the Resistance? Where do I get the colored milk?’ You get used to it pretty fast.
We have a Jedi Stitch up on the shelf behind the counter. I have to tell a thousand people a day that we can’t sell him because he’s a fellow Cast Member! Last week we gave Stitch a little plastic lightsaber keychain and a kid asked very sincerely, ‘has Stitch ever killed anybody with that?’
Although my favorite guest interaction was with an older middle-aged woman, not a child. This lady came in, walked up to the counter and I was assuming she was going to ask me for directions or something. Instead, she asks me ‘has anyone ever told you that you have the body language of a muppet?’ and then immediately left the store without another word. I have plenty more stories but that one will forever stick with me.”
Oh That Wet Stuff? It’s Called Rain.
“I worked at Hollywood Studios for more than a year while I went to UCF.
The dumbest story I have is about a woman who exited the ride where I worked and discovered wet stuff coming from the sky. I was standing near Stroller parking helping people organize strollers.
The woman came up to me and told me that she didn’t like the wet stuff coming from the sky and that I should tell my boss to turn it off. At first, I laughed because I thought she was kidding, which only ticked her off more.
‘Don’t they know that this stuff ruins people’s vacations?’ She said.
‘We have no way of controlling the rain, ma’am. This is Florida and we get quick storms like this in the summer, but it might go away after a while,’ I said.
‘What about the bubble?’ She said.
I was thoroughly confused by what she meant by bubble so I had to ask that she was saying ‘bubble.’
Apparently, she thought that all of Disney was under a big bubble and we controlled the weather, like Risa on Star Trek.
I confirmed that there was no bubble, that this was the real deal.
She walked away insisting that something should be done about it.
But that’s just one of the many, many stupid things that happened during my time as a CM. It was just one of the dumbest conversations I had.”
“Hey Can You Steal That For Me?”
“I will say the weirdest requests I got while working there were from ~quirky~ Disney adults who were a bit too into the parks.
Case and point there was an annual pass holder who visited Magical Kingdon at minimum twice weekly with her very young daughters (approximately 4 and 7-years-old). The woman treated her children like dolls! She has made them exact replicas of Magical Kingdom cast members! It was a little uncanny to say the least!
One day her youngest’s costume matched mine and the mom requested a photo. I obliged because that’s what cast members do.
Literally 30 seconds after she snapped the picture, the mom began complaining that her daughter reeeeeally wanted a replica of the standard main street USA costume. The only issue was she just ‘couldn’t find the exact skirt fabric despite looking for years.’
Before I knew it, this woman was telling me [ a total stranger ] to STEAL the main street ensemble from costuming so that her daughter’s whole summer wouldn’t be ruined.
I am just floored by the audacity, to be honest. Here I am, an underpaid employee and this lady wanted me to commit grand larceny. Okay, no big deal!”
No Sympathy For Cruella Deville
“My wife used to work at Disneyland playing Cruella. One day her manager came by while she was getting ready for the day to tell her that she was going to do a private audience for a child from the Make A Wish foundation. Now my wife was absolutely shocked. She had worked there for years and seen the princesses and Mini/Mickey Mouse do hundreds of Make A Wishes, while the villains had never done a single one. She thought today was her lucky day and she was going to be making a wish for the rare Cruella superfan (this was years ago before Cruella had her own movie and was popular).
Next thing my wife knows she enters the private audience room for her Make A Wish debut. In fact, she hadn’t even been in the private room before and put on her best Cruella attitude. I mean who knew Cruella even had fans? Soon the next thing my wife see sees is this diminutive teenage child being wheeled over who is pointing her finger and yelling. Just going ballistic. Okay, odd response but let’s see where this is going. This is when it all hilariously clicked in my wife’s head!
As the child is wheeled closer my wife hears the child yelling and realizes she’s actually yelling at her! ‘You’re a creep!’ she shrieks. Over and over again. I tried to play it off by saying all the standard Cruella lines and making jokes, but the kid just kept screaming ‘You’re a creep! You’re a creep!’ While the family laughed and took photos. Now the kid wasn’t 100% there mentally so my wife didn’t take it that hard. But it was pretty hilarious and confusing for my wife. I mean hey it was her wish and she decided to spend it yelling at Cruella Deville! I guess 101 Dalmations was a big deal to that little girl.”
Okay, Does Anybody Think The Employee Was Being Rude Here?
“I used to work Fantasmic! at Hollywood Studios at WDW. I was Marquee (at the entrance to the walkway that leads up to the theater,) and a lady comes up (sorry, not a kid) and the convo goes like this:
Me: ‘Hello.’
Lady: ‘Hi, where’s Fantasm?’
Me: ‘Fantasm? Yes! I know this one! It’s at home in my video cabinet.’
Lady: ‘Haha, that’s funny. Seriously though, where is it?’
Me: ‘What’s the name again?’
Lady: ‘Fantasm. Where is it?’
Me: ‘Phantasm is at home in my video cabinet. Great flick. You should watch it.’
Lady: ‘Seriously, dude. Where is Fantasm? My husband and kids are waiting for me in the theater!’
Me: ‘Oh you must be talking about the show Fantasmic!’ [I knew this].
Lady: ‘Yes. Where is Fantasm?’
Me: ‘You probably meant to say Fantasia right? Phantasm is a horror film.’
Lady: ‘Yes yes whatever. Where’s Fantasia?’
Me: ‘It’s also at home in my video cabinet.’
Lady: ‘!@#$%&*’
Me: ‘But the show Fantasmic! is right up this way. Enjoy the show!’
All the while a giant sign that read FANTASMIC with a giant arrow was directly behind the two of us.”
Her Mind Was Blown
“I worked at Disneyland as a ticket taker/bag checker.
A little boy asked me if I was magical because his grandma told him Disneyland was a magical place.
I’ve also had numerous kids rub my skin because according to their parents, they’ve never seen a Black person before. People touching you without your permission was one of the worst things about that job.
My favorite story is this girl was leaving the park and wanted to know how could Mickey just finish Fantasmic but be on Main Street with completely different clothes. Her mind was blown, hands on her head just trying to comprehend how could he be in two places at once. I told her that he has a bunch of underground tunnels so he can avoid the crowds and get to the front to say goodbye. She was satisfied with that answer.”
The Adults Are Weirder Than The Kids
“Not weird, but definitely required some quick thinking. This sweet kid lost their autograph book at the end of their trip and they were distraught. So I worked some magic and got them an autograph book absolutely packed with autographs (princesses, villains, fab five, random movie characters). After I give this kid the autograph book they profusely thank and hug me, and then promptly asked how I got so many autographs from characters they have never seen in the park. After I recovered from my brain freeze, I explained that characters who aren’t in the parks make their keep working behind the scenes in the resorts.
Parents always asked truly weird or confusing questions. I had two favorites from my time working in resorts. First was the woman who was looking at a picture of the stage for Cirque du Soliel (a raised stage that thrusts into the audience, just a basic wooden stage) and asked me ‘So are there any acrobatics or is it all on ice?’ The second was the man who asked me at 10 PM, as I was collecting some paperwork to leave (dude cut the line and just walked up to me rusting through papers), ‘Is tomorrow a good day to go to the Kennedy Space Center?’ What really threw me off about that interaction was, when I explained that I had no clue as I had no computer to check the weather or anything, he rolled his eyes, said ‘Of course you don’t’ and stalked off.”
The Great Tram Fight
“Not a worker but my husband and I had passed there and would go bi-weekly.
We saw two grown men fight over the last seat of a tram. One was with his family and the other was alone. It was midnight, everyone was tired, and there were a lot of people. But trams come every five minutes so no biggie.
But the man who was alone was not going to wait five minutes and ripped the father out of his seat so he can get-go.
Cue what my dear and I called the Tram Fight.
The father tried to fight the man to get back with his family. But the other guy was not having it. A cast member and security guard had to push the man off the father. They helped the father back on with his family and told the man to walk back to the parking lot.
The walk back to the parking lot means walking around the tram pick up, halfway through downtown Disney, outside of the park, and back to the parking lot. Takes about 10 minutes, we did it millions of times. But it feels like an hour if it is midnight and you have been walking since 8 am.
But you can spot Disney’s collection of stray cats that keep the rodent population down. They are only seen at early or late hours.
So the man had to walk back to the parking lot and it was great.”
He Never Saw His Princess Again
“Lived in Hong Kong for 3 years. Out for drinks one night and my friend and I decide to talk to these two girls. We do Jell-O shots; we take shots. We find out they are two Snow Whites from Hong Kong Disney.
We to karaoke and drink some more. Everyone is wasted and it’s 5 am. We decide to go to Tsui Wah; a 24-hour diner. Snow White 1 nails getting out of the cab and blasts one of her front teeth out. YIKES. Snow White 2 panicks and realizes she will now have to go to work but lives near the China border nearly an hour away. She asks me to help her.
We split for the night. My friend takes Snow White 1 to the hospital. I take Snow White 2 in a cab for an hour to the China border. She is barfing the whole time into a bag. Yes, it smells awful.
It’s 6 am now and we are at her place. I sit in the cab while she goes to get her dress. 10 minutes pass. I go inside and Snow White 2 is hugging the toilet; part of her Snow White dress is actually in the toilet now. I wring it out. We grab the dress and stop at a 7/11 for Pokari Sweat (Gatorade). It’s 7 am now and the sun is up; Snow White is putting on make-up in the car. She barfs out the window. The fare is now over 1100 HKD ($140 bucks). We arrive at the park and the kids are there. She is worried because the dress is never supposed to leave the park and management will see her. She takes it off and stuffs it into a bag; puts on her gym clothes from her duffel. Taxi driver watches from the mirror (I look away).
I drop her off at Disney at what is now 7:45 am. There is telltale vomit on her dress.
Snow White 1 has stitches put in her mouth and my friend dates her once. I on the other hand never see my princess again.”
Banned For Life
“I got two different people banned for life from Disney…..both in the same store in a one-month period. One was trying to return stolen merchandise for credit, while the other was stealing pins.
The idiot stealing pins actually used their credit card to purchase something else and my investigative skills came into work. Found all of the receipts from the time of the theft, looked them up on Facebook, and found the girl. More people in their party came in later to steal more, and the guy involved this time was wearing the EXACT shirt from his FB pic. I alerted our management, who alerted security. Guests ended up being charged to their rooms for the pins that were stolen and asked to never return to WDW property.
Another story is during my time at the Front Desk there was this woman who was wreaking havoc all over the property. Her Magic File (think Disney permanent record) was a mile long and traversed parks and resorts.
Some of the stories were bonkers. This woman left her ‘service dog’ in her room all day while they were at the park, she complained that she was allergic to onions after ordering french onion soup, and let her dog relieve itself in the lobby of Wilderness Lodge and say that it wasn’t her mess to clean up. Yeah, after so long security finally came to her room and informed her that she was no longer allowed on the property. She is banned for life.”
.png){kind=link}
